Meet our Team

Mike is a hardworking member of the Hanlees Subaru team, and his favorite tool on the job is his key track system, helping him stay organized and keep vehicles moving smoothly through the day. His Subaru of choice is the WRX, a fun-to-drive performance icon known for its turbocharged power, sharp handling, and that unmistakable Subaru spirit that turns every drive into something exciting. When he’s not at the dealership, Mike enjoys ocean fishing, taking in the calm and patience that comes with being out on the water. Over time, he’s learned that most customers already have a little extra knowledge about the Subaru brand, and he enjoys helping them build on that. His top recommendation? Invest in Subaru Added Security® Vehicle Service they help you save money on future repairs and keep your Subaru running strong for the long haul.

Cesar is a valued member of the Hanlees Subaru team, always ready to help with nothing more than his reliable pen, the tool he uses to stay organized and guide customers through their Subaru journey. His favorite model is the Forester Hybrid, known for its fuel-efficient Subaru e-BOXER® engine, smooth electric-assist acceleration, standard Symmetrical All-Wheel Drive, and roomy, versatile interior that’s perfect for both daily drives and weekend adventures. Outside of work, Cesar enjoys going on hikes and spending quality time with his son, whether they’re heading to the park or catching a good movie together. His simple but powerful tip for life and for any visit to the dealership: Be kind to everyone and stay humble, small gestures make a big difference, both on the road and in life.

As you embark on the exciting journey of purchasing a Subaru, you may be wondering "why you should choose to partner with me, Ron Cooper" at Hanlees Napa Subaru. Allow me to shed some light on what sets me apart and why you should consider me for your next Subaru purchase:

1. Experience You Can Trust: With an impressive 36 years of auto sales experience, including five dedicated years here at Hanlees Napa Subaru, I bring a wealth of knowledge and expertise to the table. Rest assured that you are in capable hands every step of the way.
2. Unparalleled Service: I am committed to delivering nothing short of exceptional service that exceeds your expectations. From the moment you step into our dealership to long after you drive off the lot, I am here to provide personalized assistance and support tailored to your unique needs.
3. Genuine Care and Dedication: Your satisfaction is my top priority, and I genuinely care about the experience you have with us. Building lasting relationships and ensuring your utmost satisfaction is not just a job for me – it's my passion.
4. Family-Focused Approach: As a proud father of four daughters, I understand the importance of selecting a vehicle that prioritizes safety, reliability, and versatility. I bring a family-focused perspective to the table, helping you find the perfect Subaru to accommodate your family's needs.

Idalia is one of our friendly Sales Representatives at Hanlees Subaru, always ready to help guests find the Subaru that fits their lifestyle. Her go-to tools are her computer, keyboard, and mouse, keeping her organized and prepared to guide customers through every step of the buying process. Her favorite Subaru model is the Forester—she loves how big, spacious, and versatile it is, making it the perfect family car with room for every adventure. Outside of work, Idalia enjoys baking, especially the process of bringing all the ingredients together, mixing everything just right, and watching it come to life in the oven. Since joining Hanlees Subaru, she’s been inspired by how dedicated Subaru is to customer satisfaction and creating a truly supportive experience. Her advice to drivers is to stay on top of your vehicle’s maintenance and also keep your Subaru clean, inside and out—because a well-cared-for car always takes care of you on the road.    

Lori is our knowledgeable DMV Specialist at Hanlees Subaru, and her favorite tool on the job is the telephone, because she loves talking to our satisfied customers and helping them through every step of the process. Her favorite Subaru is the WRX, thanks to its sporty look and performance, which make it a thrill to drive. Outside of work, Lori enjoys going to the gym and staying active. One of the things she’s learned since joining Hanlees Subaru is that Subarus are not just reliable they’re genuinely cool cars.

Sofia is a welcoming Cashier at Hanlees Subaru, and her go-to tool is her calculator, helping her stay accurate and efficient throughout the day. Her favorite Subaru is the 2017 BRZ a car that, in her words, “goes vroom fast” and delivers a fun, sporty drive. When she’s not at work, Sofia enjoys reading or hanging out with friends, keeping things relaxed and social. One lesson she lives by is that mistakes happen, and the best thing you can do is roll with the punches and keep moving forward.

Christian is one of our dedicated Service Advisors here at Hanlees Subaru, known for his clear communication and customer-first approach. His favorite tool on the job is his keyboard, helping him stay efficient and connected as he assists drivers with their service needs. His Subaru of choice is the BRZ, a lightweight, rear-wheel-drive sports car with razor-sharp handling, a perfectly balanced chassis, and a responsive boxer engine—built for drivers who love precision and performance. Outside the dealership, Christian enjoys video games, spending time at the arcade, and attending car shows and charity events wherever he can. Since joining Hanlees Subaru, he’s learned that effective communication is key to a successful work environment, keeping both the team and our guests moving smoothly. Christian always encourages drivers to visit our service department for regular maintenance to keep their Subaru running strong on every road ahead.

Luis is one of our highly skilled Master Technicians at Hanlees Subaru, known for his precision and expertise. His favorite tool in the shop is his digital electronic torque wrench, giving him the accuracy needed to make sure every bolt is set perfectly to spec. His Subaru of choice is the rare 2006 WRX Spec B, a special model with only 500 units ever produced, making it a true gem for enthusiasts. Outside of work, Luis enjoys playing Fortnite and hosting BBQs, spending time with friends and family. He lives by the classic saying, “the customer is always right,” and always aims to provide top-tier service. His advice for all Subaru owners: keep up with your maintenance every 6 months or 6,000 miles, and don’t forget your tire rotations to keep your Subaru driving at its best.

Heriberto is a dedicated Technician at Hanlees Subaru, and his favorite tools in the shop are his electric ratchets, helping him get repairs done quickly and efficiently. His Subaru of choice is the Forester, a model he appreciates for its comfortable ride and good-looking design, making it a favorite for everyday driving. When he’s not at work, Heriberto enjoys spending time with his family, recharging and staying grounded. One of the biggest things he’s learned on the job is how to work around stress and be a strong team member, keeping the workflow smooth and supportive. His advice for every Subaru owner is straightforward: stay consistent with your maintenance to keep your vehicle running reliably mile after mile.

Sebastian is a key part of our Hanlees Subaru team, and his go-to tool is his impact gun, helping him tackle jobs quickly and efficiently. His favorite Subaru is the STI hatch, a model he loves and wishes was still in production. When he’s off the clock, you’ll usually find Sebastian watching YouTube, picking up new tips or just relaxing with his favorite channels. One of the biggest things he’s learned on the job is how to properly diagnose a vehicle, making sure every Subaru gets the care it needs. His advice for drivers is simple: get your car checked every 6 months or every 6,000 miles to keep it running strong and avoid problems down the road.

Humberto is a skilled Technician here at Hanlees Subaru, and his go-to tool is his 3/8 electric ratchet, perfect for making repairs quick and efficient. His favorite Subaru to work on and to drive is the STI, thanks to its power, performance, and the fun it brings both in the bay and on the road. Outside of work, Humberto loves playing catch with his son, enjoying those moments that matter most. One of the biggest things he’s learned on the job is how to properly and effectively perform repairs, making sure every Subaru leaves the shop in top shape. His advice for owners is simple but essential: keep doing your oil changes on time to keep your Subaru running strong for the long haul.

Emmanuel is a hardworking Technician here at Hanlees Subaru, and his favorite tool is his air impact—mostly because it’s loud and obnoxious, just the way he likes it in the shop. His Subaru of choice is the 2020 BRZ, which he believes is simply the best-looking version of the model. When he gets time away from work, Emmanuel likes to leave town and get a change of scenery, resetting before the next busy week. One thing he’s learned in the shop is the importance of keeping his tools up to speed so every job gets done right. His advice for Subaru owners is straightforward: do your maintenance on time to keep your car performing the way it should.

Joel is part of our hardworking detail team at Hanlees Subaru, and his go-to tool is his trusty D/A polisher, helping him bring every vehicle back to a clean, glossy finish. His favorite Subaru is the 2017 WRX STI—and to him, that’s a rhetorical question, because nothing beats its raw performance and iconic rally spirit. When he’s not detailing, Joel likes to listen to music, living by the motto “ELE—Everybody Loves Everybody.” His tip for Subaru owners is simple but important: if you have a dog, buy dog mats to protect your interior and make life easier for the detailers who take care of your car.

Alex is a dedicated member of the Hanlees Subaru team, and his tool of choice is a classic Phillips screwdriver, simple but essential for the hands-on work he does every day. His favorite Subaru is the legendary 22B STI, and in his words, “anything else is wrong”—that’s how iconic the 22B is to him. When he’s not working, Alex jokes that he mostly gets stuck in traffic, but he lives by the saying, “Ask and you shall receive,” keeping a positive outlook no matter the day. His advice for every Subaru owner is straightforward: stay on top of your maintenance, because a well-maintained Subaru will always have your back.